Privacy Policy – poultry-spare-parts.com
Version: November 2026
1. Controller
AVITECH Solutions GmbH
Oedt 206/4
8330 Feldbach
Austria
Company Register No. (FN): 679282w
VAT ID: ATU83388148
E-mail: office@avitech-solutions.com
Phone: +43 664 57 85 026
2. General Information
The protection of personal data is important to us. We process personal data exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act.
This Privacy Policy provides information about the nature, scope and purposes of the processing of personal data when using our B2B product and inquiry portal.
3. Accessing and Technical Provision of the Website
When you access our website, technically necessary data is processed. This may include, in particular, the IP address, date and time of access, pages and files accessed, browser and device information, as well as technical log and connection data.
The processing is carried out for the purpose of providing the website and ensuring its stability, security and error analysis.
The legal basis is our legitimate interest in providing a secure and functional website pursuant to Art. 6(1)(f) GDPR.
4. Hosting
Our B2B product and inquiry portal runs on the business software Odoo, which we operate ourselves on our own server.
Il nostro portale B2B di prodotti e richieste funziona con il software gestionale Odoo, che gestiamo direttamente sul nostro server.
The server is provided by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, and is located in the Falkenstein data centre (Germany). Hetzner processes the data on our behalf as a processor pursuant to Art. 28 GDPR.
Il server è fornito da Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germania, e si trova nel data center di Falkenstein (Germania). Hetzner tratta i dati per nostro conto in qualità di responsabile del trattamento ai sensi dell’art. 28 GDPR.
The processing is carried out for the purpose of providing and securely operating our portal as well as conducting pre-contractual and contractual business processes.
5. Product and Quotation Inquiries
Business customers can select Products through our Portal and request individual quotations.
In connection with an inquiry, the following data in particular may be processed:
Company name, contact person, e-mail address, telephone number, address, postal code, city, country, VAT identification number, requested Products and quantities, as well as any voluntary information provided in the notes field.
This data is processed for the purpose of handling the inquiry, verifying business status, technical Product allocation, preparing an individual quotation and preparing and conducting a business relationship.
The legal basis is, in particular, Art. 6(1)(b) GDPR (pre-contractual measures and performance of a contract). Where necessary, processing may also be based on Art. 6(1)(f) GDPR.
6. Customer Account and B2B Portal
Customer accounts may be created for selected business customers. Accounts are currently created exclusively by invitation.
Within the Customer account, company, contact, access, inquiry, quotation and other data required for the business relationship may be processed.
The processing serves to provide the Customer Portal and to manage the business relationship.
Access credentials must be kept confidential by the respective user.
7. Disclosure to Manufacturers, Suppliers and Logistics Partners
AVITECH Solutions GmbH works with manufacturers, suppliers and logistics partners in connection with procurement, technical Product allocation, quotation preparation, direct shipment and complaint handling.
Where necessary for processing an inquiry or fulfilling an order, the personal data required for these purposes may be transferred to such companies.
Only data necessary for the respective purpose will be transferred.
The legal basis for such processing is, in particular, Art. 6(1)(b) GDPR and, where applicable, Art. 6(1)(f) GDPR.
8. E-mail Communication
If you communicate with us by e-mail, we process the contact and communication data provided by you for the purpose of handling your inquiry and conducting the business relationship.
For business e-mail communications, we use telecommunications and e-mail services provided by Magenta Telekom (T-Mobile Austria GmbH).
Per le comunicazioni commerciali via e-mail utilizziamo i servizi di telecomunicazione e posta elettronica di Magenta Telekom (T-Mobile Austria GmbH).
Information regarding data processing by Magenta Telekom is provided by the provider on its website.
Magenta Telekom Privacy Information
9. Cookies
Our website uses cookies and comparable technologies that may be necessary for the technical operation of the website.
Where technically non-essential cookies or services requiring consent are used, they will generally only be activated after the corresponding consent has been given via our cookie settings.
Consent that has been given may be changed or withdrawn for the future via the cookie settings.
10. Web Analytics and Marketing
To understand how our portal is used, we use the open-source software Umami. Umami runs on our own server at Hetzner Online GmbH (Nuremberg data centre, Germany); the data is not passed on to third parties.
Per capire come viene utilizzato il nostro portale, utilizziamo il software open source Umami. Umami funziona sul nostro server presso Hetzner Online GmbH (data center di Norimberga, Germania); i dati non vengono trasmessi a terzi.
Umami records the pages visited, the referring website, browser, operating system, device type, language and country. In the shop, we also record anonymous usage events such as search terms, viewed machines and items, items added to the inquiry cart and sent inquiries and forms (number of items only, without content or contact details), as well as whether the visitor is logged in as a customer or browsing as a guest. Access keys contained in links to the customer portal are removed before transmission.
Umami rileva le pagine visitate, il sito web di provenienza, il browser, il sistema operativo, il tipo di dispositivo, la lingua e il paese. Nel negozio rileviamo inoltre eventi di utilizzo anonimi, come termini di ricerca, macchine e articoli visualizzati, articoli aggiunti al carrello delle richieste e richieste e moduli inviati (solo il numero di articoli, senza contenuti o dati di contatto), nonché se il visitatore ha effettuato l’accesso come cliente o naviga come ospite. Le chiavi di accesso contenute nei link al portale clienti vengono rimosse prima della trasmissione.
Umami does not set cookies and does not store anything on your device. The IP address is not stored; it is only used briefly to determine the country and to create an anonymous, regularly changing identifier used to count visits. This does not allow us to identify you. If your browser sends “Do Not Track”, no measurement takes place.
Umami non utilizza cookie e non memorizza nulla sul suo dispositivo. L’indirizzo IP non viene memorizzato; viene utilizzato solo brevemente per determinare il paese e per creare un identificativo anonimo, che cambia regolarmente, con cui vengono contate le visite. Ciò non ci consente di identificarla. Se il suo browser invia il segnale “Do Not Track”, non viene effettuata alcuna misurazione.
The legal basis is our legitimate interest in analysing and improving our portal (Art. 6(1)(f) GDPR).
La base giuridica è il nostro legittimo interesse all’analisi e al miglioramento del nostro portale (art. 6, par. 1, lett. f GDPR).
We do not use Google Analytics, Plausible Analytics or marketing and advertising services. Should this change, this Privacy Policy and the cookie settings will be updated and any required consent will be obtained.
Non utilizziamo Google Analytics, Plausible Analytics né servizi di marketing o pubblicità. Qualora ciò dovesse cambiare, la presente informativa sulla privacy e le impostazioni dei cookie saranno aggiornate e, se necessario, verrà richiesto il consenso.
11. Storage Period
We store personal data only as long as necessary for the respective purpose. In particular: (i) inquiry data that does not lead to a contract is deleted no later than 24 months after the last contact; (ii) data relating to concluded contracts, invoices and other accounting records is retained for 7 years pursuant to § 132 of the Austrian Federal Fiscal Code (BAO), and, where product-liability claims are possible, for up to 10 years; (iii) server log files are deleted or anonymised after 30 days. Thereafter the data is deleted, unless a longer statutory retention obligation applies.
12. Recipients of Personal Data
Where necessary for the respective purpose, personal data may in particular be transferred to the following categories of recipients:
IT, hosting and software service providers; telecommunications and e-mail service providers; manufacturers and suppliers; transport and logistics companies; tax advisers and other professional advisers; as well as authorities and public bodies where there is a legal obligation to do so.
13. Rights of Data Subjects
Subject to the applicable statutory requirements, data subjects have, in particular, the right to:
- access their personal data being processed;
- rectification of inaccurate data;
- erasure of personal data;
- restriction of processing;
- data portability; and
- object to certain processing activities.
Where processing is based on consent, such consent may be withdrawn at any time with effect for the future.
To exercise your rights, please contact:
14. Right to Lodge a Complaint
Data subjects have the right to lodge a complaint with a competent data protection supervisory authority.
In Austria, the competent supervisory authority is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).
Austrian Data Protection Authority
15. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or unauthorised disclosure.
16. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy if our website, the services used or legal requirements change.
The version currently published on this website shall apply.
17. Data Protection Officer
For all data protection matters, please contact us at office@avitech-solutions.com.